Dedicated IT professional with expertise in technical support, programming with AI to the new upcoming young generation of software engineers, and STEM education. I excel at troubleshooting complex hardware and software issues while empowering others through hands-on learning. My unique background combines technical problem-solving with educational leadership, allowing me to approach IT challenges from both technical and instructional perspectives. Currently serving as an IT Support Technician at Mad Engine Global, I maintain and optimize IT systems while providing exceptional end-user support. Simultaneously, as a Coding/STEM Instructor at Armath Engineering Makerspaces, I guide students through programming concepts and hands-on projects, fostering the next generation of tech professionals. My dedication lies in continuously expanding my technical knowledge while sharing that expertise with others.